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From launch to a daily repair pipeline in two months

Repair is a cost. Restoration is a service. Repositioning the category built a 20–35 enquiry-a-day pipeline in roughly two months.

Industry
Footwear & Retail
Client
Sole & Beyond
Project
Launch & growth
Scope
Growth Strategy Retail & D2C
Status
Ongoing Pre-release · Release · Post-release
Sole & Beyond campaign work
20–35
Repair enquiries a day
~2
Months from launch
What changed
Before

A new footwear restoration business with no market position and no demand.

After

Premium positioning and 20–35 enquiries a day, roughly two months from launch.

01

The brief

The problem was never demand.

Growwis was involved from the beginning. Strategy, positioning, field execution and social, before there was a business to market.

People already needed sneaker restoration. What did not exist was a reason to treat it as anything more than a repair shop. Repair is a cost. Restoration is a service. The distance between those two words is the whole business.

Make footwear restoration feel like a serious, premium service rather than an ordinary repair shop.

02

The strategic shift

Reposition the category, not the shop.

RepairRestorationPremium serviceBrand

Every decision followed from that move: how the work was photographed, how the service was described, what it was compared against, and what it could reasonably charge.

03

What we built

Launch, positioning and demand together.

Launch strategy

How the business entered the market, and in what order.

Positioning

Restoration as a premium service, established before the first customer.

Field marketing

Strategy taken off the screen and into the real market.

Social media

The work made visible, in a register that matched the price point.

Customer acquisition

Turning attention into a repeatable enquiry pipeline.

Growth execution

Running it, not only planning it.

04

What changed

A daily pipeline inside two months.

20–35Repair enquiries per day
~2Months from launch
—Conversion rate
—Average order value
Before

A new footwear restoration business with no market position and no demand pipeline.

After

Premium positioning and a steady 20 to 35 repair enquiries a day, roughly two months from launch.

Campaign media

Add restoration before-and-afters, field marketing photography and launch campaign assets.

  • Before / after
  • Field marketing
  • Launch creative
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